{"version":1,"kind":"page","url":"https://www.staging.onticord.ai/about","title":"About Onticord","description":"Onticord, also called Onti, helps Shopify merchants gather business evidence and prepare the next action, with required decisions left to a person.","content":[{"type":"paragraph","content":["Onticord, Inc. builds Onti, an AI operations service for ecommerce businesses, starting with Shopify merchants. Onticord and Onti are names for the same service. A merchant brings the agent they already use; Onticord connects the business context and the work that needs doing across their systems."]},{"type":"heading","level":2,"text":"Start with the evidence"},{"type":"paragraph","content":["Our first focus is Commerce Intelligence: helping a merchant understand what changed and what needs attention. A useful brief names its sources, dates, and missing data. Connecting a store is the start of that work; it does not establish historical coverage or mean a complete report is ready."]},{"type":"paragraph","content":["Customer Rescue, Revenue Rescue, and Operations Autopilot describe the further jobs we are building toward. The examples on this website show the intended experience. Available actions depend on the connected systems, implemented capabilities, and permissions for each business."]},{"type":"heading","level":2,"text":"You keep the decision"},{"type":"paragraph","content":["Agents gather context, prepare changes, and report what happened. People sign in, grant access, and review decisions that require their approval. Actions involving money always require human approval. A draft or an approved request is not a claim that a customer was contacted or a problem was resolved; the result needs its own evidence."]},{"type":"paragraph","content":["Read ",{"type":"link","href":"https://www.staging.onticord.ai/platform","children":["how Onticord works"]},", explore ",{"type":"link","href":"https://www.staging.onticord.ai/ecommerce","children":["Onticord for ecommerce"]},", or ",{"type":"link","href":"https://www.staging.onticord.ai/contact","children":["contact us"]}," about your business. Our ",{"type":"link","href":"https://www.staging.onticord.ai/privacy","children":["Privacy Policy"]}," explains how information is handled."]}],"links":{"html":"https://www.staging.onticord.ai/about","markdown":"https://www.staging.onticord.ai/about.md","json":"https://www.staging.onticord.ai/about.json","agentInstructions":"https://auth.staging.onticord.ai/llms.txt"}}