Four workflows, each packaged around an outcome a store can measure. Every one reads and acts across the systems it names, and every one brings the decision back to you.
Customer Rescue
Never lose a valuable customer because your systems don't talk to each other.
Start here. It’s the work most stores already have three people doing by hand.
A late package, a second complaint, a subscriber about to cancel. Onticord reads the order, the shipment, the ticket history, the subscription, and the loyalty record together, works out what actually went wrong, and prepares the replacement, credit, message, and marketing hold that fit that customer.
Gorgias
Shopify
Recharge
ShipBob
AfterShip
LoyaltyLion
Loop Returns
Klaviyo
Revenue Rescue
Recover the revenue you are already losing, at a cost you can see.
Failed subscription payments, cancellations, refunds that could have been exchanges, abandoned purchases, and demand aimed at products you can't ship. Each one handled with the customer's own context instead of the same coupon for everyone.
- Recharge
- Shopify
- Klaviyo
- Loop Returns
Rebuy
Operations Autopilot
Resolve the exceptions that eat your operations team's day.
Late orders, stockouts, warehouse exceptions, replacements, order edits that arrive after checkout, and inventory that disagrees between systems. Onticord coordinates the fix across the store, the warehouse, the carrier, and the support desk.
- Shopify
- ShipBob
ShipHero
Easyship
17TRACK- Gorgias
Commerce Intelligence
Notice what your team would otherwise find weeks later.
A product whose returns and one-star reviews started climbing together. A campaign about to outrun your inventory. A daily brief of what actually needs a person today. Every finding traces back to the tickets, reviews, returns, and orders it came from.
Judge.me
Yotpo- Loop Returns
- Gorgias
- Shopify
Triple Whale- Klaviyo
